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User Management

What is my wallet?
How do I add someone to help manage my ads?
I'm having trouble logging in. How do I change my password?
What's the difference between deleting and deactivating a user?
What permission levels can I assign to my team members? There are three permission levels available for user accounts within the Digital Ads platform. Each level controls what actions a...
How many team members can I have in my account? What is "Unlimited," Alex?
What does it mean to 'Manage the Wallet'?
Help! I keep receiving the error "Email Not Found" when I try to log in!
How do I change where invoices, receipts, and other billing information goes?
General
  • Welcome to your Knowledge Base
User Management
  • What is my wallet?
  • How do I add someone to help manage my ads?
  • I'm having trouble logging in. How do I change my password?
  • What's the difference between deleting and deactivating a user?
  • What permission levels can I assign to my team members?
  • How many team members can I have in my account?
  • What does it mean to 'Manage the Wallet'?
  • Help! I keep receiving the error "Email Not Found" when I try to log in!
  • How do I change where invoices, receipts, and other billing information goes?
Analytics | Reports
  • How do I share reports and analytics with others?
  • Can I customize the analytics that I see for each campaign?
  • Can I know who sees my ads?
  • Understanding Discrepancies Between Ad Platform Analytics and Site Analytics
  • My Campaign is showing as 'At Risk' – What Are My Options?
  • vCTR, CPV, CPM, VCR - Argh! What do all these acronyms even mean?
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