User Management

These helpdocs will answer all of your questions about user access and permission levels, resetting passwords, inviting new users and managing your team in our self-serve programmatic ads platform.

What is the Ad Platform Wallet? The wallet is the central location for all payment and transaction activity within the Digital Ads platform. It is used...

How do I add someone to help manage my ads?

I'm having trouble logging in. How do I change my password?

What's the difference between deleting and deactivating a user?

What permission levels can I assign to my team members? There are three permission levels available for user accounts within the Digital Ads platform. Each level controls what actions a...

How many team members can I have in my account? What is "Unlimited," Alex?

What does it mean to 'Manage the Wallet'?

Help! I keep receiving the error "Email Not Found" when I try to log in!

How do I change where invoices, receipts, and other billing information goes? When a Digital Ads account is created, the original account creator is designated as the Accounting Admin by default. Any...