User Management

These helpdocs will answer all of your questions about user access and permission levels, resetting passwords, inviting new users and managing your team in our self-serve programmatic ads platform.

What is my wallet?

How do I add someone to help manage my ads?

I'm having trouble logging in. How do I change my password?

What's the difference between deleting and deactivating a user?

What permission levels can I assign to my team members? There are three permission levels available for user accounts within the Digital Ads platform. Each level controls what actions a...

How many team members can I have in my account? What is "Unlimited," Alex?

What does it mean to 'Manage the Wallet'?

Help! I keep receiving the error "Email Not Found" when I try to log in!

How do I change where invoices, receipts, and other billing information goes? When a Digital Ads account is created, the original account creator is designated as the Accounting Admin by default. Any...