The Manage the Wallet setting controls whether a user with Campaign Manager permissions can manage payment methods and funding sources for the account.

When “Manage the Wallet” is enabled

If this setting is enabled for a Campaign Manager, that user can:

  • Add new payment methods to the account

  • Use any existing funding methods already associated with the account, such as bank accounts or credit cards added by an Admin-level user

  • Apply available funding methods to campaigns as needed

When “Manage the Wallet” is disabled

If this setting is disabled, a Campaign Manager:

  • Can only use the existing balance available in the account wallet

  • Cannot add new payment methods

  • Cannot process payments independently

Once prepaid funds in the wallet are exhausted, the Campaign Manager must request additional funds from an Admin-level user.

How to enable or disable “Manage the Wallet” for a user

Only users with Admin permissions can change this setting.

  1. Open your dashboard.

  2. Click Team Management in the top-right dropdown menu.

  3. Locate the user you want to update.

  4. Click the three-dot menu next to the user’s name (in the Actions column).

  5. Select Edit.

  6. Adjust the user’s permission settings to enable or disable Manage the Wallet.

  7. Save your changes.

Campaign Managers may be granted the ability to manage the wallet at the discretion of an Admin-level user.

Need additional help? If you have questions related to billing, payments, or wallet access, contact your account administrator or platform billing support for assistance.